Privacy Policy
Apex Hair Transplant & Skin Clinic understands how important the privacy of personal information is to our users. This Privacy Policy will tell you what information we collect about you and about your use of Apex Hair Transplant & Skin Clinic and its services. It will explain the choices you have about how your personal information is used and how we protect that information. We urge you to read this Privacy Policy carefully.
This Privacy Policy also applies to the consumer-facing version of the Apex Hair Transplant & Skin Clinic Health Manager Product. However, if you are an employee or health plan member who has enabled access to your health record at Apex Hair Transplant & Skin Clinic by registering at your employer’s or health plan’s website, the privacy policy applicable to your information at your employer’s or health plan’s website remains applicable to your personal health record at Apex Hair Transplant & Skin Clinic. If your employer or health plan account is no longer made available to you by your employer or health plan, you will continue to have access to your health information from Apex Hair Transplant & Skin Clinic, using the same username and password, but will be subject to this Privacy Policy.
Except where noted, statements in this Privacy Policy with respect to the Apex Hair Transplant & Skin Clinic Sites also apply to the Apps. If you do not want us to collect, use or disclose information about you and your use of the Services as described in this Privacy Policy, then you should not use the Services. By using the Services, you must agree to the Apex Hair Transplant & Skin Clinic Terms of Use, which is the contract between us and users of the Services. By accepting the Apex Hair Transplant & Skin Clinic Terms of Use, you confirm that you have read and understand this Privacy Policy and the Apex Hair Transplant & Skin Clinic Privacy Policy and you acknowledge that we will store, use and otherwise process your information in the United States where we are located.
References to “Apex Hair Transplant & Skin Clinic,” “we” or “us” mean Apex Hair Transplant & Skin Clinic, including any company that Apex Hair Transplant & Skin Clinic controls (for example, a subsidiary that Apex Hair Transplant & Skin Clinic owns). Apex Hair Transplant & Skin Clinic may share information among its subsidiaries or websites that it owns or controls, but information collected under this Privacy Policy is always protected under the terms of this Privacy Policy. Except as otherwise noted in this Privacy Policy, Apex Hair Transplant & Skin Clinic is the data controller responsible for the processing of your personal information as described in this Privacy Policy.
Information Collected About You
Some of our Services (such as certain quizzes or calculators) do not retain your personal information, while others (such as Apex Hair Transplant & Skin Clinic Lab Testing and the Ovulation/Pregnancy Calendar and the Healthy Target Program in the Apex Hair Transplant & Skin Clinic App and certain of our registration-only Apps like Apex Hair Transplant & Skin Clinic Baby, Apex Hair Transplant & Skin Clinic Pregnancy and Apex Hair Transplant & Skin Clinic Allergy) store your personal information in accordance with this Privacy Policy. Even if you do not register with or provide any personal information to Apex Hair Transplant & Skin Clinic, we collect information about your use of the Apex Hair Transplant & Skin Clinic Sites and Apps and the Services. We may also acquire information about our users from external sources.
When you use the Services, we collect information as follows:
Registration
While you may use most of the Services without registering, certain Services do require that you register with Apex Hair Transplant & Skin Clinic for them to function properly. If you choose to register or update an existing account with Apex Hair Transplant & Skin Clinic or access certain Services, you may be required to provide certain personal information, such as your name, address, telephone number, gender, email address and date of birth, and a username and password to access your Apex Hair Transplant & Skin Clinic account. You are responsible for ensuring the accuracy of the personal information that you submit to Apex Hair Transplant & Skin Clinic.
Interactive Services
Some of our Services, such as Apex Hair Transplant & Skin Clinic Symptom Checker, are interactive and may request that you submit health-related information, along with other information such as your age and gender. You are not required to register with Apex Hair Transplant & Skin Clinic to use Apex Hair Transplant & Skin Clinic Symptom Checker and if you are registered with Apex Hair Transplant & Skin Clinic, we do not associate information that you submit to the Symptom Checker with registration information that you have previously provided.
Apex Hair Transplant & Skin Clinic Health Manager
Apex Hair Transplant & Skin Clinic Health Manager provides you with a secure place to gather, store, manage and share your personal information and provides tools and services to better manage your health and the health of your family. You are required to register with Apex Hair Transplant & Skin Clinic to use Apex Hair Transplant & Skin Clinic Health Manager. Apex Hair Transplant & Skin Clinic Health Manager has the ability to use information that you provide to send you personalized emails or secure electronic messages. However, Apex Hair Transplant & Skin Clinic does not allow any third parties to gather any data about you in connection with your use of the Apex Hair Transplant & Skin Clinic Health Manager including through the use of cookies and other tracking technologies. Furthermore, Apex Hair Transplant & Skin Clinic does not use any information that you submit in connection with Apex Hair Transplant & Skin Clinic Health Manager to deliver any advertisements to you on or off of the Apex Hair Transplant & Skin Clinic Sites.
Apex Hair Transplant & Skin Clinic Lab Testing
Certain Apex Hair Transplant & Skin Clinic users located in the United States may be eligible to participate in Apex Hair Transplant & Skin Clinic Lab Testing, a service powered by PWNHealth, which enables you to place a secure online order for certain lab tests. Once you’ve ordered your test, you’ll visit a designated testing center where an experienced lab technician will collect your samples. Apex Hair Transplant & Skin Clinic has selected PWNHealth to provide care coordination (including independent physician review of test orders) and other administrative services (including processing credit card payments for the lab test orders). Ordering a lab test with Apex Hair Transplant & Skin Clinic Lab Testing requires you to register with Apex Hair Transplant & Skin Clinic. Apex Hair Transplant & Skin Clinic will share the personal information you use to register with Apex Hair Transplant & Skin Clinic with PWNHealth for purposes of processing and administering your lab test order. You will be able to access your lab test orders and results from PWNHealth through your Apex Hair Transplant & Skin Clinic account but Apex Hair Transplant & Skin Clinic will never receive your lab test results or your payment information. Only PWNHealth will have access to this information. PWNHealth may disclose to Apex Hair Transplant & Skin Clinic certain personal information in the aggregate which does not identify you. PWNHealth will use your personal information and other information it collects about you in providing the Apex Hair Transplant & Skin Clinic Lab Testing services in accordance with its privacy policy available here and terms of use available here. When you interact with Apex Hair Transplant & Skin Clinic Lab Testing you may interact with certain website pages that are hosted by Apex Hair Transplant & Skin Clinic or by PWNHealth. This Privacy Policy describes what information Apex Hair Transplant & Skin Clinic collects about you when you use Apex Hair Transplant & Skin Clinic’s Services and how that information is used, disclosed, and maintained by Apex Hair Transplant & Skin Clinic. PWNHealth’s privacy policy and terms of use will appear on any website page that is hosted by PWNHealth. For the avoidance of doubt, this Privacy Policy only applies to the Apex Hair Transplant & Skin Clinic Site pages hosted by Apex Hair Transplant & Skin Clinic. Apex Hair Transplant & Skin Clinic and PWNHealth will use cookies and other tracking technologies to collect information about your usage of Apex Hair Transplant & Skin Clinic Lab Testing, including which lab tests you have viewed and to statistically analyze trends and other user behavior on the Apex Hair Transplant & Skin Clinic Lab Testing pages. Other than PWNHealth, Apex Hair Transplant & Skin Clinic does not allow any third parties to gather any data about you in connection with your purchase of a lab test through Apex Hair Transplant & Skin Clinic Lab Testing including through the use of cookies or other tracking technologies. Furthermore, Apex Hair Transplant & Skin Clinic does not use any personal information that you submit in connection with Apex Hair Transplant & Skin Clinic Lab Testing to deliver any advertisements to you on or off of the Apex Hair Transplant & Skin Clinic Sites.
Email Newsletters
At registration and at various times as you use the Apex Hair Transplant & Skin Clinic Sites, you will be given the option of providing us with personal information in order to receive informational/promotional newsletters – such as a newsletter relating to a specific health condition – via email from Apex Hair Transplant & Skin Clinic and/or directly from third parties. From time to time Apex Hair Transplant & Skin Clinic may offer users of third party websites the opportunity to subscribe to our newsletters through those websites. If you elect to subscribe to one of our newsletters on a third party website, the operator of that website will provide us with the personal information you have provided in connection with the subscription request, which we may use in accordance with this Privacy Policy as though you had provided it directly to Apex Hair Transplant & Skin Clinic.
Email a Friend
If you use our Email a Friend service to tell a friend about a feature on a Apex Hair Transplant & Skin Clinic Site or a newsletter, we will ask you for your name, your email address and your friend’s email address. We will automatically send your friend a one-time email inviting him or her to visit the site using your name and email address as the “from” email address. Apex Hair Transplant & Skin Clinic does not use your friend’s email information for any other purpose. We will only use the information you provide to send the requested email to your friend.
If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please use the Contact Us link provided at the bottom of every page of the Apex Hair Transplant & Skin Clinic Sites.
Market Research
From time to time, Apex Hair Transplant & Skin Clinic may conduct online research surveys on behalf of itself and third parties through email invitations, pop-up surveys and online focus groups. When participating in a survey, we may require you to provide your location, age and if there are sweepstakes associated with the market research survey, your name and contact information for purposes of sweepstakes administration. The information you submit in a survey may be used by Apex Hair Transplant & Skin Clinic for research and measurement purposes, as described below, including to measure the effectiveness of content, advertising or programs. The personal information you provide in connection with a sweepstakes entry will be used for the sole purpose of administering the sweepstakes and as required by applicable law. We will not knowingly invite individuals who are under the age of 13 to participate in market research surveys. Market research surveys conducted by or on behalf of Apex Hair Transplant & Skin Clinic will contain a link to this Privacy Policy.
User Reviews and Other Public Forums
In connection with the use of our Physician Directory, users are able to submit provider reviews. Our reviews feature in the Physician Directory and are open to the public and should not be considered private.
Any information (including personal information) you share in any review, or other forum is by design open to the public and is not private. You should think carefully before posting any personal information in any public forum. What you post can be seen, disclosed to or collected by third parties and may be used by others in ways we cannot control or predict, including to contact you for unauthorized purposes. As with any public forum on any site, the information you post may also show up in third-party search engines.
Emails You Send to Apex Hair Transplant & Skin Clinic
This Privacy Policy does not apply to information, content, business information, ideas, concepts or inventions that you send to Apex Hair Transplant & Skin Clinic by email. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them in an email to Apex Hair Transplant & Skin Clinic.
Services and Device Information
When you access and use the Services, Apex Hair Transplant & Skin Clinic automatically collects and stores in its server logs information from your browser or mobile device such as your IP address or unique device identifier, browser information (including referring URL), your preferences and settings, cookies and information about the content you have viewed and actions taken (e.g., search queries, ad engagement, clicks and the associated dates and times). Apex Hair Transplant & Skin Clinic may also collect device-specific information when you install and use an App including your device model, operating system information, advertising ID (which is a unique, user-resettable identification number for advertising associated with a mobile device) and App version and usage information. When enabled by you, we collect precise location information provided by your mobile device, which you may disable through the device settings.
Precise Geolocation Data
When enabled by you, we collect precise location information provided by your mobile device, such as latitude and longitude. We do so to provide you more relevant content including advertising based on your location. You may disable the collection and use of your location data through your device settings. To change location settings on your device, please refer to your device’s official knowledge base.
Cookies and Other Tracking Technologies
We and our partners use cookies to collect information about your use of the Services. “Cookies” are small data files assigned to your browser when you visit a Apex Hair Transplant & Skin Clinic Site which enable recognition of your browser and collect and store information about your use of the Services, as described above. In addition to cookies, we and our partners use other tracking technologies that collect information about your use of the Services, including mobile identifiers and “web beacons” which are small graphic files (sometimes called “clear GIFs” or “web pixels”) embedded in a web page or email typically used to monitor activity and send relevant information back to a home server (which can belong to the host site, a network advertiser or some other third party). The information collected by such tracking technologies may be combined with other information that our partners have access to, including your name, email address and physical address, so that we can send you materials, either electronically or by direct mail, that may be of interest to you.
Our advertising service partners may use cookies and other tracking technologies to collect information about your use of the Apex Hair Transplant & Skin Clinic Sites, including content you have viewed. These third parties may use this information to help Apex Hair Transplant & Skin Clinic deliver advertising on the Apex Hair Transplant & Skin Clinic Sites and on other third party websites based on your browsing activity on the Apex Hair Transplant & Skin Clinic Sites. Apex Hair Transplant & Skin Clinic may further tailor the advertising on the Apex Hair Transplant & Skin Clinic Sites and these other third party websites based on additional information to the extent known by Apex Hair Transplant & Skin Clinic or these third parties. Two of the third parties that Apex Hair Transplant & Skin Clinic works with are Google and Facebook. In addition to using the information it collects performing services for Apex Hair Transplant & Skin Clinic, Google may also use such information as described in its privacy policy. To see how Google may use information collected through our use of the Google services on the Apex Hair Transplant & Skin Clinic Sites visit https://www.google.com/policies/privacy/partners. While Facebook does not provide any personal information to Apex Hair Transplant & Skin Clinic, Facebook may use information that it has about you and that it collects performing services for Apex Hair Transplant & Skin Clinic (which may be associated with personal information that Facebook has about you) as described in its privacy policy available at https://www.facebook.com/about/privacy.
To provide you with certain personalization and advertising services described herein, when you use our Apex Hair Transplant & Skin Clinic Sites, we may share information that we may collect from you, such as your email address (in hashed form), IP address or information about your browser or operating system, with our service provider, LiveRamp Inc. and its affiliates, which may in turn link demographic or interest-based information to your browser. To opt out of this use, visit https://liveramp.com/opt_out/.
We also work with third party ad networks to display advertising on our Apex Hair Transplant & Skin Clinic Sites and on third party websites. Our ad network vendors use technologies to collect information about your activities on the Apex Hair Transplant & Skin Clinic Sites and in our flagship Apex Hair Transplant & Skin Clinic App to provide you cookie-based targeted advertising on our Apex Hair Transplant & Skin Clinic Sites and on third party websites based upon your browsing activity and your interests.
For more information about how our cookies and other tracking technologies are used in connection with the Services, please read our Privacy Policy.
When you download and install one of our Apps onto your mobile device we assign a random number to your App installation. This number cannot be used to identify you personally, and we cannot identify you personally unless you choose to become a registered user of the App. We use this random number in a manner similar to our use of cookies as described in this Privacy Policy and in our
How Information Collected About You Is Used
Information about your use of the Services may be used for the following purposes:
- to provide, improve and create new Services,
- to respond to your inquiries and to send you administrative communications about the Apex Hair Transplant & Skin Clinic Sites and Services,
- to obtain your feedback about the Apex Hair Transplant & Skin Clinic Sites and Services,
- to send you secure electronic messages and personalized emails pertaining to your interests as inferred from your use of the Services, including news, announcements, reminders and opportunities from Apex Hair Transplant & Skin Clinic,
- to statistically analyze trends and user behavior and activity including how frequently areas of the Apex Hair Transplant & Skin Clinic Sites are visited, how the Services are being used and how many emails are received and opened,
- to provide you and people with similar demographic characteristics and interests with more relevant content including advertising both on and off the Apex Hair Transplant & Skin Clinic Sites and Apps,
- to offer lead generation services,
- to detect and defend against fraud and other threats to the Services and our users,
- to identify issues with the Services,
- to conduct research and measurement activities, including those described below, and
- to administer your account.
In addition, Apex Hair Transplant & Skin Clinic may use personal information about you for other purposes that are disclosed to you at the time we collect the information and/or with your consent.
Apex Hair Transplant & Skin Clinic may combine your personal information and other information collected about your use of the Services, and also supplement with information from external sources for the purposes described in this Privacy Policy. For example, information that Apex Hair Transplant & Skin Clinic collects about you may be combined by Apex Hair Transplant & Skin Clinic with other information available to Apex Hair Transplant & Skin Clinic through third parties for research and measurement purposes, including measuring the effectiveness of content, advertising or programs. This information from other sources may include age, gender, demographic, geographic, personal interests, product purchase activity or other information. We may report aggregate information, which is not able to be identified back to an individual user of the Apex Hair Transplant & Skin Clinic Sites, to our current or prospective advertisers and other business partners.
Sharing Your Information
Apex Hair Transplant & Skin Clinic may share your information with our subsidiaries, affiliates and companies acquired by or merged with us and our affiliates for their use for the purposes set forth in this Privacy Policy. We partner with our affiliate, PulsePoint, Inc., for the purposes set forth in this Privacy Policy, including for measurement, analytics, identification, personalization and in connection with advertising and sponsored programs. Subject to applicable law, we may share your information. And to provide to us analytics, insights, actions and other information related to your use of the Services or those of third parties and to its clients to provide similar services to you. Please review PulsePoint’s privacy policy for more information on its privacy practices. In the event of such a change, your personal information will continue to be treated in accordance with this Privacy Policy unless any changes to the Privacy Policy are made in accordance with the section below that discusses “Changes to This Privacy Policy.”
Companies and Contractors that Work with Apex Hair Transplant & Skin Clinic
Apex Hair Transplant & Skin Clinic works with third party companies and contractors that help us provide the Services and to otherwise assist in the operation of the Apex Hair Transplant & Skin Clinic Sites and Apps, including those that provide services relating to technology, data analysis, research, email management and deployment, sweepstakes and contest administration, advertising and marketing and/or content.
We may also include social widgets on the Apex Hair Transplant & Skin Clinic Sites which enable you to interact with the associated social media services, e.g., to share an article. You may be able to manage your privacy preferences directly with the applicable social network platform.
Compliance with Law, Regulation, and Law Enforcement Requests
To cooperate with government authorities and law enforcement officials and private parties to enforce and comply with law, we may release personal information to third parties: (1) to comply with legal requirements such as a law, regulation, search warrant, subpoena or court order; (2) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; or (3) in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights. In addition, we may disclose personal information as described below.
How Your Information is Secured and Retained
We take reasonable security measures to protect the security of your personal information. Despite Apex Hair Transplant & Skin Clinic’s efforts to protect your personal information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.
The security of your personal information is important to us. When you enter personal information (including personal health information in various Services), we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology.
We will retain your personal information as long as your account is active or as needed to provide you Services. At any time you can remove your personal information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to Apex Hair Transplant & Skin Clinic from our servers. See “Your Choices and Rights” below for more information on how you can update or remove your personal information. We will also retain your personal information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.
Your Choices and Rights
Updating/Removing Your Personal Information
If you do not want your personal information used by Apex Hair Transplant & Skin Clinic as provided in this Privacy Policy, you should not use the Apex Hair Transplant & Skin Clinic Sites, Apps and Services. You can correct, update or review personal information you have previously submitted by going back to the specific Service, logging-in and making the desired change. You can also request access, correction, or deletion of personal information by contacting us using the contact information listed below or through the Contact Us link provided at the bottom of every page of the Apex Hair Transplant & Skin Clinic Sites.
If you have registered and desire to delete any of your registration information you have provided to us from our systems please contact us using the contact information listed below in the “Contacting Apex Hair Transplant & Skin Clinic About Your Personal Information or Privacy” section or through the Contact Us link provided at the bottom of every page of the Apex Hair Transplant & Skin Clinic Sites. Upon your request, we will delete your registration information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to the Apex Hair Transplant & Skin Clinic Sites from our servers.
You can unsubscribe from an email newsletter by:
- Following the directions included at the bottom of the newsletter and using the “Unsubscribe” link found in the emails.
- Logging in to the Apex Hair Transplant & Skin Clinic Sites and unchecking the newsletters you no longer wish to receive under the “My Profile” section.
If you decide that you would prefer not to receive personalized email or secure electronic messages from the Apex Hair Transplant & Skin Clinic Health Manager tool, you may also “Opt-out” of the Service by clicking on the settings tab on your Health Manager home page and changing your email preference or following the unsubscribe instructions included in each email.
All promotional emails that Apex Hair Transplant & Skin Clinic sends with opportunities from Apex Hair Transplant & Skin Clinic or with offers or informational materials from Apex Hair Transplant & Skin Clinic on behalf of our sponsors will contain an opportunity to unsubscribe from getting additional emails of that type in the future from Apex Hair Transplant & Skin Clinic unless you re-subscribe.
Interest-Based Advertising Opt-Out
In order to give you more control over your privacy choices we have implemented a DAA (Digital Advertising Alliance) approved opt-out mechanism for interest-based advertising. At the bottom of every page of the Apex Hair Transplant & Skin Clinic Sites you will see an AdChoices logo (which looks like this:
In our flagship Apex Hair Transplant & Skin Clinic App you can find the AdChoices option in the “Settings” screen. By clicking on that logo on the Apex Hair Transplant & Skin Clinic Sites or following the instructions in the flagship Apex Hair Transplant & Skin Clinic App, you will be presented with a window that will identify all of the companies that Apex Hair Transplant & Skin Clinic uses to direct tailored advertisements to you, both on the Apex Hair Transplant & Skin Clinic Sites and in the flagship Apex Hair Transplant & Skin Clinic App as well as on third-party websites. If you would like to stop this tailored advertising from Apex Hair Transplant & Skin Clinic, you can manage these advertisements through the choices in that window. Please note that even if you opt-out of interest-based advertising, you will continue to receive generic advertisements through the Services. Please note that your choice to stop tailored advertising is specific to the browser or mobile device that you are using so if you make a choice to opt out from one computer or mobile device and you want your opt-out to apply to a different computer or mobile device as well please opt out from that computer or mobile device too. By clicking the + symbol next to the name of a vendor in that window you will get information about how and where that vendor assists us with the delivery of advertisements. The Apex Hair Transplant & Skin Clinic Sites do not respond to web browser “do not track” signals. This opt-out mechanism is available in the flagship Apex Hair Transplant & Skin Clinic App for iOS and Android, as well as on our mobile optimized sites, but is not currently available on our other Apps (Apex Hair Transplant & Skin Clinic Pregnancy, Apex Hair Transplant & Skin Clinic Baby and Apex Hair Transplant & Skin Clinic Allergy).
Mobile Opt-out
You may also control interest-based advertising on your mobile device by enabling the “Limit Ad Tracking” setting in your iOS device’s settings or “Opt out of Ads Personalization” in your Android device’s settings. This will not prevent you from seeing advertisements, but will limit the use of device advertising identifiers to personalize ads based on your interests. If you have questions about how to reject cookies on your specific device please check with the device manufacturer.
Contacting Apex Hair Transplant & Skin Clinic About Your Personal Information or Privacy
Please send us an email by using the Contact Us link at the bottom of every page of the Apex Hair Transplant & Skin Clinic Sites if you have any questions about this Privacy Policy or the personal information we maintain about you. We will respond to your request within a reasonable timeframe.
You can also contact Apex Hair Transplant & Skin Clinic’s Privacy Office at:
Apex Hair Transplant & Skin Clinic Health Corp.
C-173, Sector- 48
Noida
Uttar Pradesh 210013
Changes to this Privacy Policy
We reserve the right to change or modify this Privacy Policy and any of our Services at any time and any changes will be effective upon being posted unless we advise otherwise. If we make any material changes to this Privacy Policy we will notify you by means of a notice on the Apex Hair Transplant & Skin Clinic Sites and/or by email to our registered users (sent to the email address specified when you register) prior to the change becoming effective. By continuing to use the Services after changes are made to this Privacy Policy, you agree to such changes. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. If you do not accept the terms of this Privacy Policy, we ask that you do not register with us and that you do not use the Apex Hair Transplant & Skin Clinic Sites. Please exit the Apex Hair Transplant & Skin Clinic Sites immediately if you do not agree to the terms of this Privacy Policy.